Help Center

For Department Admins

Setting up RIT READY for your department is quick and easy:

1. Register your department - Visit ritready.com and click "Register Your Department." Fill out your department name, create a unique department code (this becomes your URL), and enter your admin details. You can sign up with email/password.
2. Get your department URL - After registration, you'll receive a unique URL like ritready.com/app.html?dept=your-dept-code. This is what you'll share with your crew.
3. Share with your crew - Send the link via email, text, or post a QR code in the station gym. Anyone with the link can create an account and join your department.
4. Set up the display - Put the leaderboard on your station TV using Display Mode (see Display Mode section).

For First Responders

Joining your department's RIT READY is simple:

1. Get the link - Your department admin will share a link or QR code with you.
2. Create an account - Click the link, then sign up with email/password . Enter your first name, last initial, and rank.
3. Start tracking - You're ready to go! Select a workout type, hit Start, and begin your workout.

System Requirements

RIT READY works on any modern device with a web browser:

• ✅ iPhone / iPad (Safari)
• ✅ Android phones / tablets (Chrome)
• ✅ Desktop / laptop computers (any browser)
• ✅ Smart TVs with web browsers

No app download required — it runs entirely in your web browser! You can also add it to your home screen for an app-like experience.

AI Workout Suggestions

At the top of the Track screen, you'll see a personalized workout suggestion based on your history. The AI considers:

• Workout balance - Suggests cardio if you've been heavy on strength (and vice versa)
• Streak maintenance - Reminds you to work out if your streak is at risk
• Recovery needs - Suggests mobility/rest after heavy workout weeks
• Neglected types - Encourages variety by suggesting workout types you haven't done recently

Tap the refresh button (↻) to get a new suggestion, or tap the Start button to instantly begin the suggested workout.

Quick Start Templates

Don't want to think about it? Use the Quick Start buttons for common workout routines:

One tap selects the workout type and starts the timer instantly.

Starting a Workout

1. Select workout type - Choose from: Strength, Cardio, HIIT, Functional, Mobility, or CPAT Prep.
2. Hit Start - The timer begins counting. Your workout is now being tracked.
3. Work out! - Do your thing. The app will keep timing in the background, even if you lock your phone.
4. Hit Stop - When you're done, tap Stop. You'll be prompted to add optional notes about your workout.

Workout Types Explained

Timer Features

• Background running - Timer continues even if you switch apps or lock your phone
• Auto-save - If the app closes unexpectedly, your active timer is saved and can be resumed
• Offline support - Works without internet; syncs when you're back online
• Quick Stats - See your week's workouts, current streak, and total sessions right on the timer screen

Adding Notes

After stopping your workout timer, a modal will appear showing your workout summary. You can:

• Add notes - Type details about your workout (exercises, weights, reps, how you felt)
• Skip - Click "Skip" to save without notes
• Save - Click "Save" to store your workout with the notes

Viewing Notes

Notes appear in your workout history in italics below each session. This helps you remember what you did and track progress over time.

Overview

The Food tab lets you track everything you eat throughout the day. Features include:

• Daily Calorie Ring - Visual progress toward your daily calorie goal
• Macro Tracking - Monitor protein, carbs, and fat intake with progress bars
• 50+ Food Library - Common foods organized by category for quick logging
• Search Function - Find any food in the library instantly
• Adjustable Servings - Log half servings, double portions, or any amount
• Date Navigation - View past days to review your eating history

Logging Food

1. Go to the Food tab - Tap "Food" in the bottom navigation bar
2. Find your food - Either search by name or browse categories (Protein, Carbs, Snacks, Drinks, Meals)
3. Tap to add - Select the food item to open the add modal
4. Adjust servings - Use the + and - buttons or type a number (0.5, 1, 1.5, 2, etc.)
5. Confirm - Tap "Add to Log" to record the entry

Food Categories

The food library is organized into these categories:

• 🥩 Protein - Chicken, beef, salmon, eggs, turkey, tuna, Greek yogurt, protein shakes
• 🍞 Carbs - Rice, pasta, bread, oatmeal, potatoes, quinoa, bagels, tortillas
• 🍎 Snacks - Fruits, almonds, peanut butter, protein bars, trail mix, berries
• 🥤 Drinks - Coffee, juice, milk, sports drinks, energy drinks, beer
• 🍱 Meals - Burritos, pizza, burgers, sandwiches, salads, tacos, stir fry

Setting Your Goals

Customize your daily nutrition targets:

1. Tap "Set Daily Calorie Goal" at the bottom of the Food tab
2. Enter your targets - Set calories, protein, carbs, and fat goals
3. Save - Your goals are saved and the progress indicators update

Managing Your Log

• Remove an entry - Tap the × button next to any logged food to delete it
• View past days - Use the ← and → arrows next to the date to navigate
• Check your macros - The colored bars show progress: red for protein, orange for carbs, purple for fat

What It Does

The AI Health Guide creates a comprehensive, personalized health plan based on your profile. You'll receive:

• 💪 7-Day Workout Plan - Custom weekly schedule with specific exercises, sets, and reps based on your fitness level, available equipment, and any injuries
• 🥗 Nutrition Guide - Calorie/macro estimates, pre/during/post shift meal ideas, hydration tips, and meal prep suggestions for your dietary needs
• 🧘 Stress Management - Breathing techniques, decompression strategies after tough calls, sleep tips for your shift schedule, and burnout warning signs
• 🩹 Recovery & Injury Prevention - Mobility routines, stretching protocols, foam rolling guidance, and injury prevention exercises specific to your role
• ⚡ Quick Tips - Actionable advice you can implement immediately

How to Use It

1. Go to the Health Guide - Click "AI Health Guide" in the navigation menu or visit ritready.com/health-guide.html
2. Fill out the assessment - Answer questions about your age, role, shift schedule, fitness level, goals, injuries, equipment, and diet (takes about 2 minutes)
3. Generate your guide - Click the button and wait about 15-30 seconds while AI creates your personalized plan
4. Review and print - Read through your guide on screen, then click "Print Guide" to get a paper copy to take with you

Usage Limits

To ensure the service remains free for everyone, there's a limit of 3 guides per 24 hours per person. The counter resets automatically.

Privacy

The AI Health Guide does not collect or store any personal information. No names are required, and nothing is saved to a database. Your assessment data is only used to generate your guide in that moment.

Important Disclaimer

How Leaderboards Work

The leaderboard ranks all department members by total workout time for the current week.

• Weekly reset - Leaderboards reset every Sunday at 1:00 AM
• Real-time updates - Rankings update instantly when workouts are logged
• All workouts count - Every workout type contributes to your total time

Weekly Leaders Display

The top 3 leaders are shown prominently on the timer screen:

• 🥇 Gold - First place
• 🥈 Silver - Second place
• 🥉 Bronze - Third place

Each card shows the member's name and total workout time for the week.

Milestones

Milestones are major achievements displayed on your Stats screen. They track your long-term progress:

Achieved milestones show a gold shimmer effect and checkmark. Upcoming milestones display a progress bar showing how close you are.

Personal Goals

Set custom weekly goals to keep yourself accountable. Goals reset each week so you can build consistent habits.

To add a goal:

1. Go to the Stats tab
2. Scroll to Personal Goals
3. Tap + Add Personal Goal
4. Select goal type and target number

Available goal types:

• Total sessions per week
• Total minutes per week
• Specific workout types (Strength, Cardio, HIIT, Functional, Mobility, CPAT)

Goals show a progress bar that fills as you complete workouts. When you hit 100%, it turns green with a checkmark!

Badges

Badges are smaller achievements you earn along the way:

Recent Badges

Your 4 most recently earned badges are displayed on the timer screen, making it easy to see your latest accomplishments and stay motivated.

PR Dashboard

The Personal Records section (in your Profile) shows your fitness achievements:

• Longest Session - Your longest single workout (highlighted in gold)
• Best Streak - Your longest consecutive day streak
• Best Week - Most workouts completed in a single week
• Total Time - Cumulative workout time across all sessions

Per-Type Records

Below your main PRs, you'll see breakdown stats for each workout type you've completed:

• Number of sessions per type
• Longest session for each type

Monthly Challenges

Each month, your department can participate in a team challenge. These are department-wide goals that everyone contributes to.

• Auto-generated - If no custom challenge is set, a monthly challenge is automatically created
• Progress tracking - See real-time progress toward the goal
• Team effort - Everyone's workouts count toward the total

Challenge Types

• Sessions - Total number of workouts logged
• Minutes - Total workout minutes
• Hours - Total workout hours

Admins can create custom challenges with specific targets through the Admin Dashboard.

What Are Stations?

Stations allow departments with multiple firehouses or divisions to organize members by location. This enables:

• Members identify which station they belong to
• Future station-based leaderboards and competitions
• Better organization for large departments

Enabling Stations (Admin)

1. Go to the Admin Dashboard → Settings tab
2. Find the Stations / Teams card
3. Toggle Enable Multiple Stations on
4. Add station names (e.g., "Station 1", "Headquarters", "North Division")

Selecting Your Station (Members)

When stations are enabled:

• New members select their station during registration
• Existing members can update their station in Profile settings

Notification Types

RIT READY can send the following emails:

• 🎉 Welcome Email - Greeting when you join
• 📊 Weekly Summary - Your stats and leaderboard position every Sunday
• 🔥 Streak Reminders - Alert when your streak is about to expire
• 🏆 Leaderboard Results - Notification if you finish in top 3
• 🎖️ Achievement Unlocked - Celebrate when you earn badges
• 💪 Inactivity Reminder - Friendly nudge after 7 days
• 🎯 Challenge Started - When a new team challenge begins
• ✅ Challenge Complete - When your team hits the goal

Managing Your Preferences

1. Go to your Profile (tap your initials in the header)
2. Find the Settings section
3. Toggle Email Notifications on or off

When disabled, you won't receive any email notifications from RIT READY.

Admin Controls

Department admins can control which notification types are enabled for all members:

1. Go to Admin Dashboard → Settings
2. Find the Email Notifications card
3. Toggle individual notification types on or off

Enabling Dark Mode

1. Navigate to the Profile tab
2. Scroll down to the Settings section
3. Toggle Dark Mode on or off

Your preference is saved and will persist across sessions.

Auto-Detection

If you haven't set a preference, RIT READY will automatically match your device's system theme (if your device is in dark mode, the app will be too).

Setting Up Display Mode

1. Get the URL - Your display URL is ritready.com/display.html?dept=your-dept-code
2. Open on TV - Navigate to this URL on your smart TV's browser, a connected computer, or casting device
3. Leave it running - The display auto-refreshes every 30 seconds with live data

What's Displayed

• Department name and branding
• Weekly leaderboard - Top 3 members with times
• Live stats - Sessions this week, total hours, active members, average session length
• Active now indicator - Shows how many people are currently working out
• QR code - Auto-generated QR code linking to your app for easy sign-ups

Accessing Admin

If you're a department admin, you'll see an "Admin Dashboard" link in your Profile settings. Click it to access the admin panel.

Admin URL: ritready.com/admin.html?dept=your-dept-code

Admin Features

• Overview - Department stats, recent activity, quick actions
• Members - View all users, edit profiles, manage admins, delete users
• Sessions - View all workout sessions, filter by date/type, delete sessions
• Settings - Update department name, location, geofencing, admin emails
• Links - Copy shareable URLs for app, display, and admin pages

Geofencing (Optional)

Admins can enable location verification to ensure workouts are logged at the station:

1. Go to Admin → Settings
2. Enable "Require Location Verification"
3. Enter your station coordinates (latitude/longitude)
4. Set the radius in feet
5. Save settings

Using the Department Directory

1. Go to Find Your Department
2. Search by department name, city, or browse by state
3. Filter by department type (Fire, EMS, Police)
4. Click on a department to view details
5. Click Join This Department to sign up

Can't Find Your Department?

If your department isn't listed:

• Your department may not have registered yet
• Ask your fitness coordinator or chief to set up RIT READY
• Visit our home page to register a new department

Department Information Shown

Each department listing displays:

• Department name and location
• Type - Fire, EMS, Police, or combined
• Join link - Direct link to register

Accessing the Flyer

The printable flyer is available in two ways:

• Admin Dashboard - Go to Admin → Generate Flyer to create a customized flyer with your department's QR code
• HTML File - Open firehouse-flyer.html directly in any browser

Printing the Flyer

1. Open the flyer in your web browser (Chrome, Firefox, Safari, or Edge)
2. Press Ctrl+P (Windows) or Cmd+P (Mac) to open the print dialog
3. Select "Save as PDF" as the destination to save a PDF file, or select your printer
4. Set paper size to Letter (8.5" x 11")
5. Set margins to None or Minimum for best results
6. Click Print or Save

Flyer Contents

The flyer includes:

• RIT READY logo and branding
• QR code that links directly to your department's app
• Key features highlighted for new users
• Sign-up instructions with your department URL

Editing Your Profile

From the Profile tab, you can update:

• First Name
• Last Initial
• Rank/Title - Fire (Firefighter, Lieutenant, Captain, Chief, etc.), EMS (EMT, Paramedic, etc.), Law Enforcement (Officer, Sergeant, Detective, etc.), and more

Your display name (shown on leaderboards) is automatically formatted as "FirstName L." for privacy.

Settings

• Dark Mode - Toggle dark/light theme
• Admin Dashboard - Link to admin panel (if you're an admin)
• Sign Out - Log out of your account

Timer Won't Start

• Make sure you're signed in
• Check your internet connection
• Try refreshing the page
• Clear browser cache and try again

Workout Didn't Save

• Workouts under 1 minute are not saved
• If you were offline, wait for sync (check the sync indicator)
• Refresh the page to see recent workouts

Can't Sign In

• Double-check your email and password
• Try "Forgot Password" to reset
• Make sure you're using the correct department URL
• Check that you are using the correct email address

Leaderboard Not Updating

• Pull down to refresh (mobile) or press F5 (desktop)
• Check if you're viewing the correct week
• Leaderboard resets every Sunday at 1 AM

Location Verification Failed

• Enable location services in your browser settings
• Make sure you're within the geofence radius
• Try stepping outside and back in to refresh GPS
• Workouts are still saved even if location fails

Privacy Policy

Security Measures

Your Rights

To exercise any of these rights, contact: contact@ritready.com

Contact Information

For privacy or security concerns, contact us at:

• Email: contact@ritready.com
• Website: ritready.com