Help Center

For Department Admins

Setting up RIT READY for your department is quick and easy:

1. Register your department - Visit ritready.com and click "Register Your Department." Fill out your department name, create a unique department code (this becomes your URL), and enter your admin details. You can sign up with email/password.
2. Get your department URL - After registration, you'll receive a unique URL like ritready.com/app.html?dept=your-dept-code. This is what you'll share with your crew.
3. Share with your crew - Send the link via email, text, or post a QR code in the station gym. Anyone with the link can create an account and join your department.
4. Set up the display - Put the leaderboard on your station TV using Display Mode (see Display Mode section).

For First Responders

Joining your department's RIT READY is simple:

1. Get the link - Your department admin will share a link or QR code with you.
2. Create an account - Click the link, then sign up with email/password . Enter your first name, last initial, and rank.
3. Start tracking - You're ready to go! Select a workout type, hit Start, and begin your workout.

System Requirements

RIT READY works on any modern device with a web browser:

• ✅ iPhone / iPad (Safari)
• ✅ Android phones / tablets (Chrome)
• ✅ Desktop / laptop computers (any browser)
• ✅ Smart TVs with web browsers

No app download required — it runs entirely in your web browser! You can also add it to your home screen for an app-like experience.

AI Workout Suggestions

At the top of the Track screen, you'll see a personalized workout suggestion based on your history. The AI considers:

• Workout balance - Suggests cardio if you've been heavy on strength (and vice versa)
• Streak maintenance - Reminds you to work out if your streak is at risk
• Recovery needs - Suggests mobility/rest after heavy workout weeks
• Neglected types - Encourages variety by suggesting workout types you haven't done recently

Tap the refresh button (↻) to get a new suggestion, or tap the Start button to instantly begin the suggested workout.

Quick Start Templates

Don't want to think about it? Use the Quick Start buttons for common workout routines:

One tap selects the workout type and starts the timer instantly.

Starting a Workout

1. Select workout type - Choose from: Strength, Cardio, HIIT, Functional, Mobility, or CPAT Prep.
2. Hit Start - The timer begins counting. Your workout is now being tracked.
3. Work out! - Do your thing. The app will keep timing in the background, even if you lock your phone.
4. Hit Stop - When you're done, tap Stop. You'll be prompted to add optional notes about your workout.

Workout Types Explained

Timer Features

• Screen Wake Lock - Your phone screen stays on automatically during workouts so you can always see your timer
• Background running - Timer continues even if you switch apps or lock your phone
• Auto-save - If the app closes unexpectedly, your active timer is saved and can be resumed
• Offline support - Works without internet; syncs when you're back online
• Quick Stats - See your week's workouts, current streak, and total sessions right on the timer screen

Adding Notes

After stopping your workout timer, a modal will appear showing your workout summary. You can:

• Add notes - Type details about your workout (exercises, weights, reps, how you felt)
• Skip - Click "Skip" to save without notes
• Save - Click "Save" to store your workout with the notes

Viewing Notes

Notes appear in your workout history in italics below each session. This helps you remember what you did and track progress over time.

Overview

The Food tab lets you track everything you eat throughout the day. Features include:

• Daily Calorie Ring - Visual progress toward your daily calorie goal
• Macro Tracking - Monitor protein, carbs, and fat intake with progress bars
• 50+ Food Library - Common foods organized by category for quick logging
• Search Function - Find any food in the library instantly
• Adjustable Servings - Log half servings, double portions, or any amount
• Date Navigation - View past days to review your eating history

Logging Food

1. Go to the Food tab - Tap "Food" in the bottom navigation bar
2. Find your food - Either search by name or browse categories (Protein, Carbs, Snacks, Drinks, Meals)
3. Tap to add - Select the food item to open the add modal
4. Adjust servings - Use the + and - buttons or type a number (0.5, 1, 1.5, 2, etc.)
5. Confirm - Tap "Add to Log" to record the entry

Food Categories

The food library is organized into these categories:

• 🥩 Protein - Chicken, beef, salmon, eggs, turkey, tuna, Greek yogurt, protein shakes
• 🍞 Carbs - Rice, pasta, bread, oatmeal, potatoes, quinoa, bagels, tortillas
• 🍎 Snacks - Fruits, almonds, peanut butter, protein bars, trail mix, berries
• 🥤 Drinks - Coffee, juice, milk, sports drinks, energy drinks, beer
• 🍱 Meals - Burritos, pizza, burgers, sandwiches, salads, tacos, stir fry

Setting Your Goals

Customize your daily nutrition targets:

1. Tap "Set Daily Calorie Goal" at the bottom of the Food tab
2. Enter your targets - Set calories, protein, carbs, and fat goals
3. Save - Your goals are saved and the progress indicators update

Managing Your Log

• Remove an entry - Tap the × button next to any logged food to delete it
• View past days - Use the ← and → arrows next to the date to navigate
• Check your macros - The colored bars show progress: red for protein, orange for carbs, purple for fat

What It Does

The AI Health Guide creates a comprehensive, personalized health plan based on your profile. You'll receive:

• 💪 7-Day Workout Plan - Custom weekly schedule with specific exercises, sets, and reps based on your fitness level, available equipment, and any injuries
• 🥗 Nutrition Guide - Calorie/macro estimates, pre/during/post shift meal ideas, hydration tips, and meal prep suggestions for your dietary needs
• 🧘 Stress Management - Breathing techniques, decompression strategies after tough calls, sleep tips for your shift schedule, and burnout warning signs
• 🩹 Recovery & Injury Prevention - Mobility routines, stretching protocols, foam rolling guidance, and injury prevention exercises specific to your role
• ⚡ Quick Tips - Actionable advice you can implement immediately

How to Use It

1. Go to the Health Guide - Click "AI Health Guide" in the navigation menu or visit ritready.com/health-guide.html
2. Fill out the assessment - Answer questions about your age, role, shift schedule, fitness level, goals, injuries, equipment, and diet (takes about 2 minutes)
3. Generate your guide - Click the button and wait about 15-30 seconds while AI creates your personalized plan
4. Review and print - Read through your guide on screen, then click "Print Guide" to get a paper copy to take with you

Usage Limits

To ensure the service remains free for everyone, there's a limit of 1 guide per day per person. Your previous guide is saved and displayed until you generate a new one.

Privacy

The AI Health Guide does not collect or store any personal information. No names are required, and nothing is saved to a database. Your assessment data is only used to generate your guide in that moment.

Important Disclaimer

What It Does

The AI Grant Helper creates comprehensive, ready-to-adapt grant application content based on your department profile. You'll receive:

• Need Statement / Project Narrative - Compelling description of your department's wellness needs, citing national statistics and standards like NFPA 1583
• Budget Justification - Itemized budget with realistic pricing for equipment, screenings, certifications, and more
• Sustainability Plan - How your department will maintain the program after grant funding ends
• Cost-Benefit Analysis - ROI projections including reduced workers' comp, healthcare savings, and reduced sick time
• Application Tips - Specific guidance for your target grant, common pitfalls, and deadlines

AI Budget Estimator

Not sure how much to request? Click the "AI ESTIMATE" button next to the budget field. Based on your department size, stations, and funding needs, AI will suggest:

• Low / Recommended / High budget ranges
• Itemized breakdown with realistic pricing for each item

Click any suggested amount to auto-fill the field.

Email Delivery

Optionally enter your email before generating to receive a copy of the full grant guide in your inbox. Your email is used only for delivery and is not stored.

Supported Grants

• FEMA AFG - Wellness & Fitness
• 555 Fitness Grant
• Leary Firefighters Foundation
• Gary Sinise Foundation
• Firehouse Subs Foundation
• State Grant Programs
• General / Other grants

Usage Limits

You can generate up to 5 grant guides per week. You must be signed in to use this tool.

Important Disclaimer

What It Measures

The fitness assessment tracks standard first responder fitness metrics:

• Push-ups - Maximum in 1 minute
• Sit-ups - Maximum in 1 minute
• 1.5 Mile Run - Time in minutes and seconds
• Flexibility Reach - Sit-and-reach test in inches (optional)
• Body Weight - In pounds (optional)
• Perceived Fitness Level - Self-rating on a 1-10 scale

How It Works

Every 90 days, you'll see a prompt to complete a new assessment. This is non-blocking — you can dismiss it and take the assessment later.

1. A banner appears at the bottom of the app when an assessment is due
2. Tap "Take Assessment" to open the form
3. Fill in your results and tap "Save Assessment"

All assessments are saved to your profile and can be used to compare progress over time.

What It Asks

Every 90 days, you'll be prompted with a brief survey:

• Job Performance Impact - How the fitness program has affected your work (1-5 scale)
• NPS Score - How likely you'd recommend RIT READY (0-10 scale)
• Injury Reduction - Whether you've experienced fewer injuries since joining
• Open Feedback - Optional text field for suggestions or comments

Surveys take less than a minute and are completely optional — you can always dismiss the prompt.

How Survey Data Is Used

Survey responses are used exclusively to:

• Improve the RIT READY platform based on user feedback
• Generate aggregate statistics for grant applications (e.g., "85% of users report improved job performance")
• Demonstrate measurable health outcomes to grant agencies

Individual responses are never shared publicly. Only aggregate, anonymized data is used in reports.

How Leaderboards Work

The leaderboard ranks all department members by total workout time for the current month.

• Monthly reset - Leaderboards reset on the 1st of each month at midnight
• Real-time updates - Rankings update instantly when workouts are logged
• All workouts count - Every workout type contributes to your total time

Monthly Leaders Display

The top 3 leaders are shown prominently on the timer screen:

• 🥇 Gold - First place
• 🥈 Silver - Second place
• 🥉 Bronze - Third place

Each card shows the member's name and total workout time for the month.

Milestones

Milestones are major achievements displayed on your Stats screen. They track your long-term progress:

Achieved milestones show a gold shimmer effect and checkmark. Upcoming milestones display a progress bar showing how close you are.

Personal Goals

Set custom weekly goals to keep yourself accountable. Goals reset each week so you can build consistent habits.

To add a goal:

1. Go to the Stats tab
2. Scroll to Personal Goals
3. Tap + Add Personal Goal
4. Select goal type and target number

Available goal types:

• Total sessions per week
• Total minutes per week
• Specific workout types (Strength, Cardio, HIIT, Functional, Mobility, CPAT)

Goals show a progress bar that fills as you complete workouts. When you hit 100%, it turns green with a checkmark!

Badges

Badges are smaller achievements you earn along the way:

Recent Badges

Your 4 most recently earned badges are displayed on the timer screen, making it easy to see your latest accomplishments and stay motivated.

PR Dashboard

The Personal Records section (in your Profile) shows your fitness achievements:

• Longest Session - Your longest single workout (highlighted in gold)
• Best Streak - Your longest consecutive day streak
• Best Week - Most workouts completed in a single week
• Total Time - Cumulative workout time across all sessions

Per-Type Records

Below your main PRs, you'll see breakdown stats for each workout type you've completed:

• Number of sessions per type
• Longest session for each type

Monthly Challenges

Each month, your department can participate in a team challenge. These are department-wide goals that everyone contributes to.

• Auto-generated - If no custom challenge is set, a monthly challenge is automatically created
• Progress tracking - See real-time progress toward the goal
• Team effort - Everyone's workouts count toward the total

Challenge Types

• Sessions - Total number of workouts logged
• Minutes - Total workout minutes
• Hours - Total workout hours

Admins can create custom challenges with specific targets through the Admin Dashboard.

What Are Stations?

Stations allow departments with multiple firehouses or divisions to organize members by location. This enables:

• Members identify which station they belong to
• Future station-based leaderboards and competitions
• Better organization for large departments

Enabling Stations (Admin)

1. Go to the Admin Dashboard → Settings tab
2. Find the Stations / Teams card
3. Toggle Enable Multiple Stations on
4. Add station names (e.g., "Station 1", "Headquarters", "North Division")

Selecting Your Station (Members)

When stations are enabled:

• New members select their station during registration
• Existing members can update their station in Profile settings

How It Works

If you work at multiple fire stations, volunteer at different departments, or have roles at various agencies, you can now join multiple departments with a single RIT READY account:

• One account, multiple departments - Sign in once and access all your departments
• Separate tracking - Workouts are tracked independently for each department
• Department picker - Easily switch between departments from your profile
• Independent leaderboards - Compete on each department's leaderboard separately

Joining Additional Departments

1. Get the department link - Obtain the unique URL from the department admin
2. Visit the link - Go to the department's app URL while signed in
3. Join automatically - Your existing account will be linked to the new department

Switching Departments

When you belong to multiple departments, you'll see a "My Departments" section in your Profile:

1. Go to Profile (tap your initials in the header)
2. Scroll to My Departments
3. Tap Switch Department
4. Select the department you want to view

You can also bookmark each department's URL for quick access.

User Notifications

RIT READY can send the following emails to members:

• 🎉 Welcome Email - Greeting when you join or are approved
• 📊 Weekly Summary - Your stats and leaderboard position every Sunday
• 🔥 Streak Reminders - Alert when your streak is about to expire
• 🏆 Leaderboard Results - Notification if you finish in top 3
• 🎖️ Achievement Unlocked - Celebrate when you earn badges
• 💪 Inactivity Reminder - Friendly nudge after 7 days
• 🎯 Challenge Started - When a new team challenge begins
• ✅ Challenge Complete - When your team hits the goal

Admin Notifications

Department admins receive special notifications:

• 👋 New Member Alert - Email when someone joins or requests to join your department
• ⏳ Pending Approval - Immediate notification when a member needs approval (if approval is required)
• 📈 Weekly Admin Report - Department stats summary every Monday

Managing Your Preferences

1. Go to your Profile (tap your initials in the header)
2. Find the Settings section
3. Toggle Email Notifications on or off

When disabled, you won't receive any email notifications from RIT READY.

Admin Controls

Department admins can control which notification types are enabled for all members:

1. Go to Admin Dashboard → Settings
2. Find the Email Notifications card
3. Toggle individual notification types on or off

Not Receiving Emails?

If you're not receiving RIT READY emails, please check the following:

1. Check your spam/junk folder - Our emails may be filtered automatically
2. Whitelist our email domain - Add @ritready.com to your safe senders list
3. Verify your email address - Make sure you registered with the correct email
4. Check notification settings - Ensure notifications are enabled in your profile

How to Send Invites

Department admins can send professional email invitations to potential members:

1. Go to the Admin Dashboard and select the Users tab
2. Click the "Invite Members" button at the top
3. Enter email addresses in the text area (one per line or comma-separated)
4. Enter your name to personalize the invitation
5. Click "Send Invitations"

What Recipients Receive

Invited users will receive a professionally designed email that includes:

• Your name and department name
• An introduction to RIT READY and its benefits
• A direct link to join your specific department
• Information about fitness tracking features

Limits and Best Practices

• Maximum 50 invites per batch to prevent abuse
• Invalid email addresses are skipped and reported
• A summary shows how many invites succeeded or failed
• Invites are logged for your records

Enabling Dark Mode

1. Navigate to the Profile tab
2. Scroll down to the Settings section
3. Toggle Dark Mode on or off

Your preference is saved and will persist across sessions.

Auto-Detection

If you haven't set a preference, RIT READY will automatically match your device's system theme (if your device is in dark mode, the app will be too).

Setting Up Display Mode

1. Get the URL - Your display URL is ritready.com/display.html?dept=your-dept-code
2. Open on TV - Navigate to this URL on your smart TV's browser, a connected computer, or casting device
3. Leave it running - The display auto-refreshes every 30 seconds with live data

What's Displayed

• Department name and branding
• Weekly leaderboard - Top 3 members with times
• Live stats - Sessions this week, total hours, active members, average session length
• Active now indicator - Shows how many people are currently working out
• QR code - Auto-generated QR code linking to your app for easy sign-ups

Accessing Admin

If you're a department admin, you'll see an "Admin Dashboard" link in your Profile settings. Click it to access the admin panel.

Admin URL: ritready.com/admin.html?dept=your-dept-code

Admin Features

• Overview - Department stats, weekly leaderboard, quick actions
• Users - View all users, edit profiles, manage admins, invite new members, export member CSV, delete users
• Sessions - View all workout sessions, filter by date/type, export sessions CSV, delete sessions
• Settings - Update department name, location, geofencing, membership approval, admin emails, email notifications
• Links - Copy shareable URLs, generate printable flyers with QR codes
• Reports - Monthly participation charts, session/hours trends, member growth, demographic breakdowns, date range filtering, and monthly report CSV export

CSV Data Export

Admins can export department data for reporting, grant applications, or record-keeping:

• Export Members CSV - Name, rank, station, join date, last login, login count, age range, volunteer/career status, total sessions, total hours
• Export Sessions CSV - Date, member name, workout type, duration, notes
• Export Monthly Report CSV - Pulls from monthly snapshot data including participation rates, session counts, and member statistics

Click any "Export CSV" button on the respective tab to download.

Reports Dashboard

The Reports tab (6th tab) provides visual analytics for your department:

• Participation Rate - Line chart showing percentage of active members over time
• Monthly Sessions & Hours - Bar chart tracking workout volume
• Member Growth - Line chart of total membership over time
• Demographic Breakdown - Pie/doughnut charts showing age range and volunteer/career distribution

Use the date range selector (3, 6, or 12 months) to adjust the view. Data is pulled from automated monthly snapshots.

Incident Tracking

Track injuries, sick days, and light-duty incidents for your department:

1. Go to the Reports tab in Admin Dashboard
2. Click "Log Incident"
3. Select the date, member, incident type (injury, sick day, light duty), and optional description
4. Enter the number of days missed
5. Click "Save"

Incident data is included in monthly snapshots and can strengthen grant applications by demonstrating reduced injury rates over time.

Invite Members

Easily onboard new members by sending email invitations:

1. Go to Admin Dashboard → Users tab
2. Click the "Invite Members" button
3. Enter email addresses (one per line or comma-separated, up to 50 at once)
4. Optionally enter your name to personalize the invite
5. Click "Send Invitations"

Recipients will receive a professional email with your department name and a direct link to join.

Membership Approval

Control who can join your department by requiring admin approval:

1. Go to Admin Dashboard → Settings tab
2. Find the Membership Settings section
3. Enable "Require Admin Approval"

When enabled:

• New members who sign up will be placed in a pending state
• They'll see a "Pending Approval" screen until approved
• Admins receive an email notification when someone requests to join
• Pending members appear in the Settings tab under "Pending Approvals"
• Click Approve to grant access or Reject to deny
• Approved members receive a welcome email confirming their access

Geofencing (Optional)

Admins can enable location verification to ensure workouts are logged at the station:

1. Go to Admin → Settings
2. Enable "Location Check"
3. Enter your station address or coordinates (latitude/longitude)
4. Set the radius in feet (recommended: 300-1000 feet)
5. Save settings

Per-Station Geofencing

For departments with multiple stations, each station can have its own geofence location:

1. Go to Admin → Settings → Stations / Teams
2. Click Edit Location on any station
3. Enter the station's address or coordinates
4. Set the radius for that station
5. Save the location

When a user starts a workout, the app checks their assigned station's location. If their station doesn't have a specific location set, it falls back to the department's default location.

What is Site Admin?

The Site Admin panel provides quick access to administrative tools for users who manage multiple departments or need access to global features:

• Quick Actions - Links to Global Admin, AI Health Guide, and Find Department tools
• Department Overview - View all departments you have admin access to
• Simplified Navigation - One-click access to common admin tasks

Accessing Site Admin

Site Admin is available to department admins and super admins:

• Visit ritready.com/site-admin.html directly
• Sign in with your admin credentials

Using the Department Directory

1. Go to Find Your Department
2. Search by department name, city, or browse by state
3. Filter by department type (Fire, EMS, Police)
4. Click on a department to view details
5. Click Join This Department to sign up

Can't Find Your Department?

If your department isn't listed:

• Your department may not have registered yet
• Ask your fitness coordinator or chief to set up RIT READY
• Visit our home page to register a new department

Department Information Shown

Each department listing displays:

• Department name and location
• Type - Fire, EMS, Police, or combined
• Join link - Direct link to register

Accessing the Flyer

The printable flyer is available in two ways:

• Admin Dashboard - Go to Admin → Generate Flyer to create a customized flyer with your department's QR code
• HTML File - Open firehouse-flyer.html directly in any browser

Printing the Flyer

1. Open the flyer in your web browser (Chrome, Firefox, Safari, or Edge)
2. Press Ctrl+P (Windows) or Cmd+P (Mac) to open the print dialog
3. Select "Save as PDF" as the destination to save a PDF file, or select your printer
4. Set paper size to Letter (8.5" x 11")
5. Set margins to None or Minimum for best results
6. Click Print or Save

Flyer Contents

The flyer includes:

• RIT READY logo and branding
• QR code that links directly to your department's app
• Key features highlighted for new users
• Sign-up instructions with your department URL

Editing Your Profile

From the Profile tab, you can update:

• First Name
• Last Initial
• Rank/Title - Fire (Firefighter, Lieutenant, Captain, Chief, etc.), EMS (EMT, Paramedic, etc.), Law Enforcement (Officer, Sergeant, Detective, etc.), and more
• Age Range - Optional: 18-25, 26-35, 36-45, 46-55, 56+
• Volunteer or Career - Optional: Volunteer, Career, Combination, or Prefer not to say
• Department Type - Optional: Fire, EMS, Fire/EMS, Law Enforcement, Other

Your display name (shown on leaderboards) is automatically formatted as "FirstName L." for privacy.

Settings

• Dark Mode - Toggle dark/light theme
• Admin Dashboard - Link to admin panel (if you're an admin)
• Sign Out - Log out of your account

Timer Won't Start

• Make sure you're signed in
• Check your internet connection
• Try refreshing the page
• Clear browser cache and try again

Workout Didn't Save

• Workouts under 1 minute are not saved
• If you were offline, wait for sync (check the sync indicator)
• Refresh the page to see recent workouts

Can't Sign In

• Double-check your email and password
• Try "Forgot Password" to reset
• Make sure you're using the correct department URL
• Check that you are using the correct email address

Leaderboard Not Updating

• Pull down to refresh (mobile) or press F5 (desktop)
• Check if you're viewing the correct month
• Leaderboard resets on the 1st of each month at midnight

Location Verification Failed

• Enable location services in your browser settings
• Make sure you're within the geofence radius
• Try stepping outside and back in to refresh GPS
• Workouts are still saved even if location fails

Privacy Policy

Security Measures

Your Rights

To exercise any of these rights, contact: contact@ritready.com

Contact Information

For privacy or security concerns, contact us at:

• Email: contact@ritready.com
• Website: ritready.com